Terms of Service
Effective: November 9, 2026
These Terms are an agreement between you and Bansung Labs ("we", "us"), a business registered in the Republic of Korea, about your use of Tturi at tturi.app and through our Discord bots (the "Service"). By creating an account or using the Service you accept these Terms, our Privacy Policy and our Content Policy.
1. Who can use Tturi
- You must be 18 or older (or the age of majority where you live, if higher). Tturi is not for minors under any circumstances.
- Adult conversations are available only after you confirm or verify your age in the way required where you live. Depending on your region this may be a self-declaration, a facial age estimate, or an ID check run by our age verification provider.
- If we see signs that you may be under 18, we will end the call and lock the account until you verify your age with an ID. If an ID check shows you are under 18, the account is closed.
- Tturi is not available in some countries and regions. Do not use tools such as VPNs to get around a regional block.
2. Characters are AI
- Every Tturi character is an artificial intelligence. Characters are fictional. They are not real people, are not operated by humans in real time, and do not have feelings or knowledge about you beyond what you tell them.
- What a character says is generated by AI models. It can be wrong, inconsistent or inappropriate. Do not rely on it.
- Tturi is entertainment. It is not medical, mental health, legal, financial or any other professional advice, and it is not an emergency service.
- If you are thinking about harming yourself or someone else, contact local emergency services or a crisis line right away (for example 988 in the United States, 116 123 Samaritans in the UK and Ireland, or findahelpline.com elsewhere). When a call shows signs of crisis, we may end the call and show crisis resources.
3. Your account
- You sign up with Google and link one Discord account. One person may have one account. Accounts are personal and may not be shared, sold or transferred.
- You are responsible for activity on your account and for keeping your Google and Discord accounts secure.
- We may limit how many accounts can be created from one device or network to prevent abuse.
4. Calls and minutes
- New accounts may receive free call minutes. Calls use minutes in 6-second steps, rounded up. Free minutes have no cash value and cannot be transferred or refunded.
- Calls take place in voice channels created by our Discord bots, so Discord's own Terms of Service and Community Guidelines also apply to you while you are on Discord.
- We may end a call when it reaches its time limit, when the line is idle, when your minutes run out, or when our safety systems detect a problem (see section 5).
- Paid minutes are sold as one-time prepaid packs (no subscription). The price is shown before you pay. Refunds follow our Refunds policy, which forms part of these Terms.
5. Acceptable use and safety
You must follow the Content Policy. In short, you must not:
- involve minors, or ask a character to act as or describe a minor, in any sexual or romantic context;
- seek sexual content about real, identifiable people;
- use Tturi to plan or encourage violence, self-harm, illegal activity, harassment or hate;
- record, publish or sell character output as if it came from a real person, or use it to deceive others;
- attack, overload, reverse engineer, scrape or bypass the Service or its safety and age checks.
Automated systems listen for minor signals, crisis signals and prohibited content during calls and may end the call, require age verification, or lock the account. We may also review records described in the Privacy Policy to check reports and violations.
6. Suspension and termination
We may suspend or close your account, end calls, or remove free minutes if you break these Terms or the Content Policy, if required by law, or to protect users or the Service. If you think we made a mistake, write to [email protected] and we will review it. You may stop using Tturi at any time and ask us to delete your account (see the Privacy Policy).
7. Intellectual property
The Service, the characters, their names, voices, images and personalities belong to us or our licensors. You may use the Service only for personal, non-commercial purposes. Between you and us, you keep any rights you have in what you say. You give us the permission needed to process your input to run, secure and improve the Service as described in the Privacy Policy.
8. Changes to the Service and these Terms
We are an early-stage service and may change, pause or discontinue features. If we change these Terms in a way that matters to you, we will post the new version here with a new effective date and, where appropriate, tell you in the Service at least 7 days before it applies. If you keep using Tturi after that, the new Terms apply.
9. Disclaimers
The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including fitness for a particular purpose and non-infringement, and we do not promise that the Service will be uninterrupted, error-free or that character responses will be accurate or suitable.
10. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill. Our total liability for any claim about the Service is limited to the greater of the amount you paid us in the 12 months before the claim and USD 50. Nothing in these Terms limits liability that cannot be limited by law, including for our intentional misconduct or gross negligence.
11. Governing law and disputes
These Terms are governed by the laws of the Republic of Korea. Disputes will be heard by the competent courts of the Republic of Korea. If you are a consumer, you also keep any mandatory rights and the right to bring a claim in the courts where you live that the law of your country gives you.
12. Contact
Bansung Labs (반성랩스) · Business registration no. 857-54-00923
801-S59, 8F, 16 Inha-ro 489beon-gil, Namdong-gu, Incheon, Republic of Korea
Email: [email protected]